Safety and sanitation are our top priority, Once a product has left our facility, we are unable to accept returns or refunds. However, we will do everything to ensure that our customers are happy. Your understanding and business at Bysache are greatly appreciated.

Damaged, Defects or Incorrect product

If the product you receive is not what you expected, (incorrect product) defective, or damaged, please feel free to contact CustomerService@Bysache.com and we will do our best to help you out. Please contact us within 10 days if you encounter any problems once you receive your package.